Refund Policy

All sales are final. Because every gift set is hand-composed to order, we do not offer refunds, exchanges, or cancellations once an order has been confirmed.

Before you order

Please review your items, delivery address, and gift note carefully at checkout — we begin preparing orders as soon as payment is confirmed, so changes can't be guaranteed after that point.

Damaged or incorrect orders

If your order arrives damaged or doesn't match what you ordered, contact us within 48 hours of delivery at the email below with a photo of the item. We review these on a case-by-case basis and, at our discretion, may offer a replacement — this policy does not guarantee a refund.

Contact

Questions about an order? Email support@wicksnmorejamaica.com.